You can view and monitor all your orders with us by logging into your Layered Lounge account using the link below:. https://shopify.com/30635524227/account/orders. We aim to deliver all orders within 2-3 working days of you placing them. This can be
If you wish to return an item, please address it to Layered Lounge Ltd, Unit 8, Anamax Industrial Estate, Oxford Rd., Gerrards Cross, SL9 7BB. Ensure that you have adequately packaged your items for return. If you are returning multiple boxes, contac
Yes we offer free shipping for orders over £100 in value.
All of our orders are packed with a packing slip rather than an invoice. The packing slip displays the list of items without the prices. As part of our gifting options you may also purchase a gift card upon which we can write a handwritten message.
If you suspect an item is missing from your order, we recommend thoroughly checking the packaging materials, such as brown paper, as items might be wrapped inside. If the item is still missing after checking, please contact us so we can resolve the i
If you have received an incorrect item in your order, please contact us with details of the item you received and what you were supposed to receive. The easiest way to do this is to email us at [email protected] and we will respond within 24hrs.